At the end of the meeting, my soon to be ex-colleague sat across the table from me and said something I will never forget “I didn’t know what my job was, why I was doing it and how I was doing.” It was those words that summarized almost exactly why the cliche “People leave managers, not companies” is true. Reality had set in, she was leaving me, not the business.
As hard as that was to deal with, the only way I knew how to handle it was to never let it happen again and start doing things differently from a leadership perspective. Fast forward 5 years and its become my purpose to not only improve my own leadership skills, but help others as well.
Just this week, I had Patrick Lencioni (author of 5 Dysfunctions of a Team) on the Follow My Lead Podcast and asked him, "Why do people leave their manager" and his answer was simple, yet profound.
“If people don’t get what they need from their manager they can’t possibly like their job and are eventually going to leave. At the end of the day, people need 3 things from their manager:
The Team Member Conversation
It doesn’t matter if you are a 20 year leadership veteran or you are a brand new manager, you should burn the following these words from Lencioni into your head and say this to any and every team member.
“I want to know all about you and take an interest in you, because I care, I want you to know why your job matters, and I want to give you a way to measure how it matters”At the end of the day if your people feel anonymous, irrelevant and unmeasured you stand roughly no chance as a leader. Once these kind of servant leadership conversations start happening with your people, you can turn your attention to the behaviors, actions and habits to ensure you execute on them. Because we all know actions speak louder than words.
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About the Author John Eades is the CEO of LearnLoft and host of the Follow My LeadPodcast. He is also the author of F.M.L. Standing Out & Being a Leader, and is passionate about the development of modern professionals. You can find him on instagram @johngeades.
In my over 40 years as a business leader in the corporate arena, it’s been one of my distinct joys to lead and be a part of some amazing, cohesive, high-performance teams. When you’ve assembled a team that gets things done, and does so with integrity, it is deeply fulfilling to watch as everybody works together to shoot the lights out. But it can be tricky to get the balance exactly right. As a senior leader in the Fortune 500, I’ve had the opportunity to think a lot about this crucial leadership question: What are the ingredients to a successful team?
It’s an important thing to understand. Leadership is the art and science of influencing others. As we strive to responsibly cultivate our influence with teams, and earn their trust, we must first be able to identify what the key components of highly-functioning teams are. In my experience, a great team boils down to three key things. You can evaluate any team – one that’s working, or one that isn’t – using these three areas as a tool to assess what the issues, or strengths, may be.
Competence.This may seem like a blinding glimpse of the obvious but leaders must start with competence when building or evaluating teams. Ask yourself, can the people assembled perform in their specific area of responsibility? Competence is not necessarily a given so it’s always worth considering this carefully. You hope that the process you’ve set in place to attract, hire, and place talent has worked -- but nothing is guaranteed. Sometimes talented people can find themselves on a team where their skill set is not being fully or appropriately leveraged, or sometimes there’s a mismatch between style and culture etc. In reality, there are many factors that can undermine a team’s ability to perform.
That’s why it is imperative to think closely about whether or not a team has the capacity and competence to get the job done. When you observe an outstanding team, it’s not surprising to see that its members are highly competent; great teams are always comprised of extraordinarily capable and motivated individuals with the right skill set for the job at hand. They’ve got to have the chops.
Character.This is where things become more complicated. Competence alone is not enough to guarantee good results. Not by a long shot. Unfortunately, high-competence, low-character contributors do exist; it’s important to weed them out because their misdeeds can poison the entire effort of your team, or even your entire organization. If you have a superstar salesperson who pursues the sale with questionable ethics, or a communications whiz who undermines teammates in a desire to look good externally – their skills will not be enough to save the team. Maybe they can perform in the near-term, but not in a sustainable way. Ultimately, the low-trust environment created by a lack of integrity will jeopardize the team’s ability to deliver.
Can your people count on you to show up for them when it matters?So how do you assess character? We’ve developed a comprehensive leadership character checklist here, but the for the purpose of evaluating teams, it’s as simple as asking this question: does this person, or group of people, do what they say they are going to do? Do they deliver when it matters? Can I count on them – and can they count on each other? While there is a rich tapestry of behaviors that can contribute to a person or team’s overall character, it all really comes down to people doing what they say and having each other’s backs. Again and again. That’s how you build trust. And that’s how you gauge character.
I would also add that – as the leader, you’re part of the team, so you must hold yourself to the same standard. Can your people count on you to show up for them when it matters? Do you walk your talk? Make sure the answer is yes.
Chemistry.It is maddening, but perhaps fitting, that the final (and arguably most important) component of highly successful teams is the hardest to define. You might not be able to articulate exactly what comprises chemistry, but most people will tell you: you know it when you see it. And it’s important to think about as you’re crafting teams and building high-performance relationships.
Although chemistry can be an elusive thing to measure – in my experience, there are two things to think about: are their skill sets complementary and do they genuinely care about each other? You can’t have one or the other. Neither component alone guarantees the extraordinary work output that chemistry creates. You must have both. When each person can contribute fully to a team in a way that uniquely supports and improves the efforts of the other team members – and when each team member gets along and reallycares about the other individuals as people, not just as colleagues – that’s when a team is truly poised to make magic. There may be some trial and error; sometimes you’ll have to do some tinkering to a team to get the chemistry just right, but it’s worth it. A high-chemistry team will astound you with what it can achieve.
Chemistry can be an elusive thing to measure but you know it when you see it.How does your team measure up? As leaders, we’re depending on other people in a deeply significant way. And they’re depending on us. This is the truest in the case of teams. We can’t do our jobs without the support and skills of the teams we build, join, and grow. There’s an elegant symbiosis when we get it right. Everybody wins when we carefully ensure the triumvirate of Competence, Character, and Chemistry are in place. And, that doesn’t just apply to our teams; it applies to our own leadership in equal measure. We should assess ourselves inwardly using the same criteria we use to evaluate teams outwardly. Just as people need us to create the conditions for them to thrive in high-performance teams, they also deserve a leader who has the skills and character to lead and who genuinely cares about them.
About the Author:Douglas R. Conant is an internationally renowned business leader, New York Times bestselling author, keynote speaker, and social media influencer with over 40 years of leadership experience at world-class global companies. For the past 20 years of his leadership journey, he has honed his leadership craft at the most senior levels – first as President of the Nabisco Foods Company, then as CEO of Campbell Soup Company, and finally as Chairman of Avon Products. In 2011, he founded ConantLeadership: a mission-driven community of leaders and learners who are championing leadership that works in the 21st century. Learn more about leadership that works from Doug personally at his upcoming Boot Camp or join the leadership conversation by tweeting @DougConant, connecting with him via Facebook or LinkedIn, or exploring the suite of leadership resources at conantleadership.com.
Contact John Assunto for all of your Education Recruiting needs! Johna@worldbridgepartners.com or 860-387-0503
There's little surprise that many international students want to get an internship or a job in the states. After all, it's the land of opportunity. Last summer, I interned at Andreessen Horowitz, and now I'm in the hunt for a full time job. The search process? It's like riding a roller-coaster, to say the least. I'm drafting this on Thanksgiving Day, What do you think? During my interactions with employers, I noticed some commonalities and summarized the top 9 myths of hiring international students.
Myth I: Why international students? It's not worth my time, money and effort.
• Extensive work experience • Multi-lingual • Team-management in various environments • Divergent perspective on global issues • Cross cultural understanding of market dynamics • Flexible to relocate • Potential relocation to origin country could provide employer a reliable international liaison.
Highly educated immigrants are twice as likely to hold patents, three times as likely to start their own businesses.Myth II: It is illegal to hire a student without a green card.
Fact: Federal law permits international students to obtain off-campus employment on their F1, J1 Visa. Students are allowed to work in jobs related to their field of study.
76% of patents from the top ten patent-producing universities in 2011 had a foreign born investor. Myth III: International students need work authorization before I can make a job offer.
Fact: Students DO NOT need work authorization before an employer makes an offer. Students DO need such authorization ready before they can BEGIN working.
25% of high tech companies in the U.S. from 1995-2005 had at least one immigrant founder. Myth IV: Hiring process is exhausting and paperwork is time consuming.
Fact: There's NO paperwork needed from the employer to hire a student working on F1/J1 Visa. To hire an international student on an H1B visa, the employer just needs to prove: 1.The job must require a minimum of a bachelor’s degree, 2. The employee is paid equal to or more than the federally determined prevailing wage.
More than 40% of Fortune 500 companies in 2010 included at least one immigrant founder or the child of an immigrant founder. Myth V: Sponsoring H1B Visa is expensive.
Fact: The total cost of a qualified immigration attorney and filing fees for a 3-year H1B visa ranges from $3500-$5000. The visa cost is only a fraction compared to the overall value of finding the best candidate for your role.
So is the case with Apple, Google, AT&T, Verizon, P&G, Pfizer, Kraft, Comcast, Intel, Merck, DuPont, Kohl’s, Colgate-Palmolive, Sun Microsystems, United States Steel, Qualcomm, eBay, Nordstrom, and Yahoo! Myth VI: I must advertise H1B position and prove there is no qualified U.S. worker.
Fact: Employers DO NOT have to document/certify that a foreign citizen working on a F1 or H1B Visa prevented a qualified US citizen from obtaining the position. This is only needed during employer-sponsored applications for permanent residency (green card).
Immigrants with entrepreneurial aspirations start their business an average of 13 years from arriving in the U.S., so you may be hiring a future job creator.Myth VII: I'm displacing a U.S. worker by hiring a international student.
Fact: Hiring foreign nationals with advanced degrees promotes job growth. For every 100 H-1B work visas approved, 183 new jobs are created each year. If you control for just the jobs in the STEM fields, 262 new jobs are created.
More than 50% of PhDs and in some cases, nearly 50% of the master’s degrees in the STEM fields are awarded each year in the U.S. to international students.Myth VIII: There are only a small number of H1B visas available each year and the odds of winning the lottery are small anyway.
Fact: There are 65,000 H1B visas available each year, plus an additional 20,000 for international students that complete their graduate studies in the U.S.
Studies show that Immigrants disproportionately contribute to economic growth, employment, and wage gains.Myth IX: No H1B for small company or start-ups.
Fact: As long as the process is carefully planned out and the documentation is available, the startup should have no issue obtaining an H1B approval. Cost-wise, International students on F1 or J1 visas cannot benefit from social security, therefore they don’t have to pay into it which means neither does the employer. Also, since domestic applicants tend to change jobs more often than foreign applicants, there may be turnover costs as well as more training costs.
Thanks to @Desa Philadelphia and @Tien-Li Loke Walsh for their sharing and inspiration!
As a former Nielsen and A16Z, now studying Entrepreneurship at Marshall Business School, I write about product, marketing, technology, and innovation. Read my previous post:8 Lessons Amazon Could Learn From Alibaba
Originally posted on Linked IN by: Haiqun(Léo) Wang
Contact John Assunto for all of your Education Recruiting needs! Johna@worldbridgepartners.com or 860-387-0503
I’ve been interviewing and placing job candidates for 40 years and tracking their subsequent performance for almost as long. Based on this and training more than twenty thousand recruiters and hiring managers on how to actually predict on-the-job performance, one problem always stands out:
The best person for the job is rarely hired. The best presenter is the one who typically gets the nod.
By overvaluing interview presentation skills over past performance we sometimes hire people who are strong but just as often hire people who are not. This causes a worse problem: Not hiring the best performer because he/she is not a great interviewee or doesn't look or sound quite right.
Getting past the veneer of presentation skills and digging into a candidate’s past performance can eliminate both problems. In fact, by just following the simple steps below it can be done in the first 30 minutes of the interview.
Define the work before defining the person doing the work.
Most job descriptions including your company's look like this list of more than 800 jobs on Indeed.com for mechanical engineers in the Chicago area. Other than the common generic responsibilities the requirements define what the person hired needs to have in terms of skills, education and experience. These are not job descriptions, they’re “person descriptions.”
Since clarifying job expectations has repeatedly been shown to be the number one driver of performance, it’s important to define the work that needs to be done before defining the person doing the work. Most jobs can be defined as a series of 5-6 performance objectives. Here’s an example of one and the instruction manual on how to prepare one for any job.
Getting the job is not the same as doing the job.
Emotions play a big role in who gets hired. Most managers overvalue first impressions, affability, assertiveness and communication skills. Techies overvalue the depth of technical skills. Most interviewers quickly eliminate those who “just don’t fit,” using some nebulous criteria including those who seem quiet, less interested and introspective.
One way to overcome these biases is using a scripted 30-minute interview for all candidates whether they make a good first impression on not. This delay forces objectivity into the assessment. At the end of 30 minutes you can then determine if it makes sense to seriously consider the person. Using a talent scorecard with specific ranking guidelines quickly separates the objective interviewers from those who over rely on emotions or their intuition.
Recognize that strangers are treated differently than acquaintances and referrals.
In a recent post, I contended that people who are personally connected to the interviewer in some way – even loosely – are evaluated differently than strangers. Strangers are assumed unqualified to start. Under this premise they are judged largely on the depth of their skills, level of direct experience, personality and first impression. These are terrible predictors of performance and fit. The connected person begins with a significant advantage: they’re assumed competent. The subsequent assessment is slower and based on the person’s track record of past performance and ability to learn new skills. Here’s a simple way to assess everyone the same way.
Managers ask irrelevant questions and assess people on meaningless facts.
Brain teasers were proved not too smart long ago, although it took a huge study by Google before these questions were shown to be useless. I had a GM client who related strong organizing and planning skills with an orderly desk, and wanted to visit every candidate’s office as part of the assessment. This past year I had a client who assumed people who cancel interviews at the last minute due to a family crisis lack a strong work ethic. Since it’s hard to know when a hiring manager or someone on the interviewing team will go ballistic I suggest using more panel interviews. This way everyone hears the same questions and answers and everyone keeps everyone else honest.
The typical hiring process is too transactional.
Filling jobs with those who are the most skilled is totally different than hiring the strongest person possible. The former is largely a box-checking exercise with the compensation determined by supply and demand. The latter involves spending more time with fewer candidates focusing on their past performance, upside potential and intrinsic motivation to actually do the work that needs to be done. When people are hired this way there’s an instant improvement in quality of hire, an increase in job satisfaction and a huge reduction in unnecessary turnover.
There are a lot of great people who don’t get hired because they don’t fit some misguided stereotype of success. And it’s not because these people are different or odd. It’s that the traditional approaches for hiring and stereotypes are flawed. Bottom line: Don’t use the interview to make the hiring decision, use the interview to collect the evidence needed to make the hiring decision.
Lou Adler (@LouA) is the CEO of The Adler Group, a consulting and training firm helping companies implement Performance-based Hiring. He's also a regular columnist for Inc. Magazine, SHRM and BusinessInsider. His new Performance-based Hiring micro-course is now available on Lynda.com. His latest book, The Essential Guide for Hiring & Getting Hired (Workbench, 2013), provides hands-on advice for job-seekers, hiring managers and recruiters on how to find the best job and hire the best people.
Originally posted on Linked IN by: Lou Adler
Contact John Assunto for all of your Education Recruiting needs! Johna@worldbridgepartners.com or 860-387-0503
In the US, Halloween is coming soon, the scariest time of year for some, and the most fun time of year for others. But no matter what time of year it is, going in for a job interview can be really scary.
What should you say? What should you not say? What should you do and not do? To get these answers, I chatted with leaders from the Young Entrepreneur Council (YEC), an invite-only organization comprised of the world's most promising young entrepreneurs. I asked them what the scariest mistakes they've seen made at job interviews are, and this is what they shared:
1. Lying About Past Job and Educational Experience
Seeing someone make up where they worked and went to school is horrifying to me because those things can be so instantly proved right or wrong with just a background check. Yet, the person lied anyways. It was just a huge mistake. I wish they would have been honest and just admitted that they did not have such a prestigious background.
- Angela Ruth, Co-Founder and Marketing Director, Due
2. Being Late, Not Showing Up, or Not Showing Interest
The most horrific mistake someone can make throughout the interview process is wasting the interviewer's time. Obviously, being late or not showing up are huge mistakes and will likely ensure you will not be offered a job. Likewise, if we talk for 20 minutes and you aren't showing general interest in the company, I'm going to want to cut my losses and work on something more productive.
- Tyler Hanway, CTO, Consumer Brands, LLC
3. Forgetting What Position You Applied For
I called a candidate once about 20 minutes after he had submitted his online application to us. After speaking to him for about 15 minutes he asked, "What company and position is this for again?" He then continued, and decided to add few swear words in there for added impressions.
- Magnus Simonarson, President, Consultwebs
4. Dressing Too Casually
Often times, when interviewing a potential candidate, I find it is important to look at the small things. Dress code is very important for a couple reasons: I like people who are dressed for success as well as people who look/feel confident about themselves. I once had an interviewee who showed up on a bicycle wearing flip flops, old shorts, and a cutoff tee shirt. Just so happens he was NOT hired.
- Tommy Mello, Owner, A1 Garage Door Service
5. Bad-Mouthing a Previous Employer
A candidate who bad-mouths their previous employer shows a decided lack of respect that you don't want in your own business. Whether their position is justified or not, you don't want someone who is willing to spread negative news about your business. If someone is willing to tell all about their past employer, that's a red flag to avoid them.
- Nicole Munoz, Founder, CEO, Start Ranking Now
6. Not Knowing Anything About the Company You're Interviewing For
I couldn't believe anyone wouldn't do their research on the company that they are interviewing for, but I had that happen with a candidate I interviewed. They didn't know much about what we did, which made me wonder why they even wanted to work here.
- Murray Newlands, President, Due.com
7. Pronouncing a Company Name Incorrectly
It really pays to do your homework when you are going in for an interview. One immediate red flag for me is if they pronounce the company name incorrectly. After a slip-up like that, the interview is doomed to fail.
- Yaniv Masjedi, CMO - VP, Marketing, Nextiva
8. Acting Too Confident
In technical fields, certain personality types get it into their head they are superstars. I've seen interviews degenerate into heated arguments because the interviewee forcefully disagreed with the interviewer about a trivial technical issue. I want confident employees, but an arrogantly combative personality won't get you hired, even if you are almost as knowledgeable as you think you are.
- Justin Blanchard, CHIEF MARKETING OFFICER / CO-OWNER, ServerMania Inc.
9. Overstating Your Abilities
We had one person who came in to interview for an accounting job and I asked them on a scale of 1-10 how proficient they were at financial accounting. They told me they were a 10. I then asked them a hard accounting question and they answered with “I don’t know.” Don’t overstate your abilities if you’re applying for a technical or skill-oriented job.
- Ross Resnick, CEO, Roaming Hunger
10. Disclosing Too Much Information
I am often working beside my employees when we need to get something out quickly or we are in a bind. I had a candidate walk in the door one day while I was working in shipping and I was just casually talking to her while I finished up. She admitted several things during that conversation that disqualified her from working for my company. She was surprised when I introduced myself afterwards.
- Alisha Navarro, President, 2 Hounds Design
11. Referencing the Wrong Company
I was interviewing someone for a position and they said, "I'm so excited to start working for [the wrong company name!]." No matter how good the interview was, I immediately decided they would not be working for me.
- Jayna Cooke, CEO, EVENTup
12. Leaving Without a Word
A candidate from out of town was acing his interviews. He flew in, impressed everyone with his 30-60-90 and delighted in one-on-ones. But before his final interview, he literally vanished. Eventually, he responded from the airport. He didn't want to miss his flight so he just got up and left. He had plenty of time before takeoff, and it was a good thing -- he needed it to search for another position.
- AJ Brustein, Co-founder, CEO, Wonolo
Now it's your turn. What's the scariest mistake you've made in a job interview, or seen someone make? Please share in the Comments section below, so that we can keep as many job interviewers as prepared and safe as possible, through Halloween and beyond!
Dave Kerpen is the founder and CEO of Likeable Local and the NY Times bestselling author of The Art of People. Looking to save time and automate social media for your business? Learn more about Likeable Local here.
Originally posted on Linked IN by: Dave Kerpen
WELLESLEY, Mass., Jan. 11, 2018/PRNewswire-USNewswire/ --
A new report, Grade Increase: Tracking Distance Education in the United States, by the Babson Survey Research Group, reveals distance student enrollments have increased for the fourteenth straight year in 2016.
The most recent gain translates to over thirty percent of higher education students taking at least one distance education course. Growth, however, was uneven; public institutions grew by 7.3 percent, private non-profit institutions by 7.1 percent, while private for-profit institutions had their distance enrollments decline by 4.5 percent.
"The growth of distance enrollments has been relentless," said study co-author Julia E. Seaman, research director of the Babson Survey Research Group. "They have gone up when the economy was expanding, when the economy was shrinking, when overall enrollments were growing, and now when overall enrollments are shrinking."
Key report findings include:
"The growth in distance learning enrollments, in part, reflects the commitment to quality and innovation by those designing and delivering distance programs," said Kathleen S. Ives, CEO and executive director, Online Learning Consortium. "Competition for students is more intense than ever, requiring institutions to continue to advance the quality and relevance of their programs, or risk losing ground to those who are successfully serving the education and career goals of the modern learner."
The complete report, "Grade Increase: Tracking Distance Education in the United States" is available at https://www.onlinelearningsurvey.com/highered.html.
Pearson is the world's learning company, with expertise in educational courseware and assessment, and a range of teaching and learning services powered by technology. Our mission is to help people make progress through access to better learning. We believe that learning opens up opportunities, creating fulfilling careers and better lives. For more, visit www.pearson.com.
The Online Learning Consortium (OLC) is a collaborative community of higher education leaders and innovators, dedicated to advancing quality digital teaching and learning experiences designed to reach and engage the modern learner - anyone, anywhere, anytime. Visit http://onlinelearningconsortium.org for more information.
Tyton Partners provides investment banking and strategy consulting services to companies, foundations, post-secondary institutions, and investors as they navigate the complexities of the global knowledge sector. For more information about Tyton Partners visit www.tytonpartners.com or follow us @tytonpartners.
The Babson Survey Research Group at Babson College conducts regional, national, and international research projects, including survey design, sampling methodology, data integrity, statistical analyses and reporting. Visit www.onlinelearningsurvey.com.
About Babson College
Babson College is the educator, convener, and thought leader of Entrepreneurship of All Kinds(r). The top-ranked college for entrepreneurship education, Babson is a dynamic living and learning laboratory where students, faculty, and staff work together to address the real-world problems of business and society. We prepare the entrepreneurial leaders our world needs most: those with strong functional knowledge and the skills and vision to navigate change, accommodate ambiguity, surmount complexity, and motivate teams in a common purpose to make a difference in the world, and have an impact on organizations of all sizes and types. As we have for nearly a half-century, Babson continues to advance Entrepreneurial Thought & Action(r) as the most positive force on the planet for generating sustainable economic and social value.
Media Contact: Michael Chmura
Public Relations Director
This news release was issued on behalf of Newswise(TM). For more information, visit http://www.newswise.com.
View original content:http://www.prnewswire.com/news-releases/new-study-distance-education-up-overall-enrollments-down-300581472.html
SOURCE Babson College
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