As your business moves from the start up to the second stage, you will find your business can only grow if you leverage yourself. That means you may need to add to your team.
Yet, hiring someone is one of the more tricky aspects of running a business. According to Forbes magazine, almost 46% of new hires fail within just 18 months.
While there is no perfect way to select a new member, many business owners make hiring decisions based on their gut feel. Your team is too important an investment to take that kind of hit-or-miss approach.
There are ways to improve the odds that your final selection of your new team member is the right one. One of the first steps that I recommend to my Excellerate Success Institute clients is to look at how the job functions.
Let’s assume you wanted to hire a receptionist or assistant. This is the first person your clients will speak to or see upon a call or visit. They are your company’s first impression.
They can make or break a relationship with your client. So, you want to make sure you have the best fit and that means assessing the position.
Most business owners often underestimate how their receptionist will function.
Natural wiring can tell you how they
Human hardwiring goes far deeper than what we learn by reading a resume or assessing from an interview. Understanding how your position functions and how a candidate is wired are essential puzzle pieces that, when put together, increase your odds of a successful hire.
Originally Posted on Linked In By: Lisa Mininni
I’m sure you’ve heard it before that it only takes six seconds for someone to form a first impression. So how can you use those six seconds to your best advantage? Be prepared. If you know you’re going to be meeting someone new, it pays to come to the meeting prepared.
I’ve gathered six simple suggestions that can help you feel more prepared for that next important first impression — whether you’re headed for a job interview, a new client meeting, or a party with a lot of people you don’t know well, these steps can help ease your nervousness and help you nail those six seconds.
Keeping in touch without being a pain in the neck!Do you find yourself having to meet quota marketing “numbers” set by your company—you know, calling on fifteen to twenty professional referral sources per week so that you can fill out that dreaded corporate report at week’s end. Do you find yourself questioning how much of a “pain” you are when you stop by un-announced to one of your referral sources? It’s all about relationships, right? So it really shouldn’t be a problem visiting people you have a relationship with.
Is it possible to call on prospects and potential referral sources too much? The answer is a resounding “NO”. You should never give up on your regular call patterns—but you may just have to take a look at the way you are communicating. If you’ve nurtured the relationship right, your referral sources shouldn’t be opposed to having you stop by and giving them a “breather” from an otherwise crazy day.
Just incase you’re still unsure about how to keep in touch without crossing the line, here are five guidelines for keeping in touch:
1. Assess the potential return
Keeping in touch and staying top of mind with your referral sources takes time—always a shortage in our business. Before you put a referral source on your “toplist” of visits, ask yourself—how many referrals will this contact give you over the next month? Over the next year? Is it worth your time to make yourself “top-of-mind” with this source? Freeing yourself from those with limited potential allows you more time to go after the higher priorities.
2. Provide a value to your visits
If your conversations begin with “how many people have you got for me this week?” it’s a good bet you are bothering them. Make an effort to provide value. This could be in the form of information or trends (in written form) about the industry or their company. If you have a good relationship with them, just calling them or bringing in their favorite lunch as a friend may be enough. If you bring some sort of value, they will look forward to seeing you. Don’t rely on your good company as the proposed value every time.
3. Grow their knowledge of you
In support of keeping in touch more often, think about services that they may not know that you have—it’s not a bad idea to remind them from time to time. Again, if you’ve done your upfront work and built a strong relationship, they will always be receptive to your visit, hearing about new services and they will be open to other ways that you could help them.
4. Change your communication techniques
Don’t get stuck into a boring routine—everyone likes variety. Try hand-written notes, newsletters or emailed articles as a change from the walk-in visit or phone call. These will also give you a reason (and topic of discussion) when you do make a personal appearance. A hardcopy of anything these days gives you a better chance of staying top-of-mind or “top-of-desk” as I like to refer to it.
5. Build the relationship!
When the “smoke clears” from all your marketing efforts, it’s all about the relationship. Honesty, sincerity and true value are the keys to a good relationship. You want a relationship that is meaningful and beneficial to both of you. This is the type of relationship that is almost immune to outside forces, such as a competitor coming in and taking away your connection.
As a marketer in one of the most competitive industries in existence, you can’t take the chance of not contacting your good referrals on a regular basis or someone else will. Follow the guidelines listed above and you will make good decisions on when and how to keep in touch on a regular basis.
©2014 Howard Manns All Rights Reserved firstname.lastname@example.org. Howard is a Professional Speaker and Healthcare Leadership & Marketing Consultant with over 30 years experience, http://www.phdmkt.com
Originally Posted on Linked In By:Howard Manns
Fascinated by the conduct of flying geese, Dr. Robert McNeish, wrote “Lessons From Geese” for a sermon in his church in 1972. Demonstrating the power of a good idea, his essay spread and has become a classic statement of the importance of teamwork.
FACT: As each goose flaps its wings, it creates an "uplift" for the birds that follow. By flying in a "V" formation, the whole flock adds 71 percent greater flying range than if each bird flew alone.
LESSON: People who share a common direction and sense of community can get where they are going more quickly and easily because they are traveling on the thrust of one another.
FACT: When the lead goose tires, it rotates back into formation and another goose flies to the point position.
LESSON: It pays to take turns doing the hard tasks and sharing leadership. As with geese, people are interdependent on each other's skills, capabilities and unique arrangements of gifts, talents or resources.
FACT: The geese flying in formation honk to encourage those up front to keep up their speed.
LESSON: We need to make sure our honking is encouraging. In groups where there is encouragement, the production is much greater. The power of encouragement (to stand by one's heart or core values and encourage the heart and core of others) is the quality of honking we seek.
FACT: When a goose gets sick, wounded or shot down, two geese drop out of formation and follow it to help and protect it. They stay with it until it dies or is able to fly again. Then they launch out with another formation or catch up with the flock.
LESSON: If we have as much sense as geese, we will stand by each other in difficult times as well as when we are strong.
Originally Posted on Linked In By: Brian Constable
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WorldBridge Partners earned the Best of Staffing®Award for providing remarkable service quality. Fewer than 2% of all staffing agencies in the U.S. and Canada earned the 2015 Best of Staffing Award for service excellence. With satisfaction ratings more than three times higher than the industry average, the Best of Staffing winners truly stand out for exceeding expectations. This award identifies the staffing industry's elite leaders in service quality.