Do you engage in dialogue as a communicator or in monologue as a dictator? An atmosphere of openness leads to success in communication. It is best not to cover too much ground in too short a time. One does not have to speak loudly or forcibly. Jesus spoke graciously. If a leader speaks the truth of the Word, he displays authority under the influence of the Holy Spirit.
People should focus their attention on whomever is speaking. It is important to make eye contact at eye level whether speaking or listening. Body language speaks for itself and should be self-monitored so as not to cause misunderstanding. Consequently, courtesy and friendliness go far toward establishing openness.
Tact and empathy are essential elements of communication. Positive-minded people help others to enjoy the conversation more. At appropriate times, smiles and humor can be used in order to make disagreements more agreeable. The leader should give the other team members the opportunity to voice their opinions so that the dialogue will be balanced. Communication is a two-way process: speak and listen; listen and speak.
Originally Posted on Linked In By: Donna Kelley
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WorldBridge Partners earned the Best of Staffing®Award for providing remarkable service quality. Fewer than 2% of all staffing agencies in the U.S. and Canada earned the 2015 Best of Staffing Award for service excellence. With satisfaction ratings more than three times higher than the industry average, the Best of Staffing winners truly stand out for exceeding expectations. This award identifies the staffing industry's elite leaders in service quality.