.... clarifying job expectations before the person is hired is not only the secret to great hiring, but also great management.I was forced to become a more disciplined and focused interviewer once I started giving my clients a one year guarantee my candidates would be successful. It took a few years to get there, but it required well-established myths to be discarded and new approaches to be implemented. These were the biggies:
How to Use the Performance-based Interview to Predict Job Success
Conduct a Work-history Review looking for the “Achiever Pattern.” When you start the interview, spend at least 30 minutes reviewing the candidate’s background to determine general fit. Make sure you ask why the person changed jobs and if the new job provided what they were looking for. Changing jobs is a big decision, so look for a pattern that indicates the person did it for the right reasons. Most important, seek out evidence that the person is consistently in the top 25% of his or her peer group. This is the Achiever Pattern. Here are some clues:
Ask the person to describe their Most Significant Accomplishment (MSA) in each of the past few jobs and observe the trend of performance over time. It takes at least 15 minutes to understand the scope, depth, and impact of each of the person’s major accomplishments. The detailed fact-finding technique required to do this is summarized in The Most Important Interview Question of All Time post. From an assessment standpoint the value of this type of question is two-fold:
Conducting a performance-based interview is straightforward. It just requires some discipline. Knowing if you’re getting the right answers is a bit harder. Even harder is getting a top person to accept your job. But it all starts by knowing what the person hired needs to do to be considered successful. As a result, you’ll discover that clarifying expectations before the person is hired is not only the secret to great hiring, but also great management.
Originally Posted On LinkedIN
By: Lou Adler
Meet the Team
WorldBridge Partners earned the Best of Staffing®Award for providing remarkable service quality. Fewer than 2% of all staffing agencies in the U.S. and Canada earned the 2015 Best of Staffing Award for service excellence. With satisfaction ratings more than three times higher than the industry average, the Best of Staffing winners truly stand out for exceeding expectations. This award identifies the staffing industry's elite leaders in service quality.